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Returns Policy
Returns must be delivered back to us within 30 days of the order being received.
All items must be returned in original condition, unworn, unwashed and with their tags attached.
Our current returns processing time is 7-10 business days.
Full price items are eligible for a refund within 30 days.
Sale items are eligible for store credit within 30 days.
Final sale items are not eligible for returns.
We do not offer exchanges at this time. You are welcome to return a full priced item for a refund and repurchase your preferred size or color.
Customers will be responsible for shipping and handling charges to return any unwanted items.
Cobalt and Tawny is not liable for the loss of items being returned. We recommend that you obtain a tracking number for your return parcel and retain proof of postage until you receive confirmation that we processed your return.
Refunds will be processed to the original payment method within 5-10 business days.
We reserve the right to restrict or refuse returns if we identify an unreasonable volume or pattern of purchases or returns.
Don’t love what you ordered? We’re sorry to hear that.
To start your return:
Fill out the return form and enclose with your unwanted items.
Affix the shipping label to your return parcel.
*please note that this is not a pre-paid label. Customers are responsible for shipping and handling charges for all returns.
Have any questions about your return?
please contact us at info@cobaltandtawny.com